Past live session
Analyzing CX Data with Brent Dykes
A free live webinar with Brent Dykes, author on data storytelling, on turning CX findings into stories that get buy-in.
This live session took place on September 30, 2025.
The session covered how to shape findings into a story arc, how to tie CX data to business priorities so a project reads as a must-have, and practical ways to present data to leadership.