{"id":74,"date":"2026-10-29T18:08:31","date_gmt":"2026-10-29T17:08:31","guid":{"rendered":"https:\/\/new.cxm.academy\/fr-fr\/magazine\/"},"modified":"2026-11-01T00:43:00","modified_gmt":"2026-10-31T23:43:00","slug":"magazine","status":"publish","type":"page","link":"https:\/\/www.cxm.academy\/fr-fr\/magazine\/","title":{"rendered":"Le magazine et The CX 50"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull cxm-v6 cxm-v6-hero cxm-v6-hero-product has-soft-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-hero-grid is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-hero-text is-layout-flow wp-block-group-is-layout-flow\">\n\n<nav class=\"wp-block-group cxm-crumbs is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"wp-block-paragraph\"><a href=\"\/fr-fr\/\">Accueil<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\">Magazine et The CX 50<\/p>\n\n<\/nav>\n\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Biblioth\u00e8que gratuite<\/p>\n\n\n<h1 class=\"wp-block-heading cxm-v6-h1\">CXM Academy Magazine et The CX 50<\/h1>\n\n\n<p class=\"cxm-v6-lede wp-block-paragraph\">Un magazine gratuit, par et pour ceux qui travaillent dans l'exp\u00e9rience client, publi\u00e9 deux fois par an. Des guides de villes, des s\u00e9lections de livres, des interviews et des podcasts recommand\u00e9s par des praticiens, et dans chaque num\u00e9ro automne-hiver, The CX 50.<\/p>\n\n\n<p class=\"cxm-v6-price-line wp-block-paragraph\">Gratuit\u00a0: laissez votre adresse e-mail professionnelle et nous vous enverrons le PDF (en anglais).<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button cxm-v6-btn-navy\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/cxm-magazine-summer-2026\/\">Recevoir le dernier num\u00e9ro<\/a><\/div>\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/the-cx-50\/\">Recevoir The CX 50<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full cxm-v6-hero-art\"><img srcset=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-covers.webp 1x\" width=\"1200\" height=\"1037\" decoding=\"async\" src=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-covers.png\" alt=\"Les couvertures du CXM Academy Magazine printemps-\u00e9t\u00e9 2026 et de l&#x27;\u00e9dition 2026 de The CX 50\"\/><\/figure>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"latest\" class=\"wp-block-group alignfull cxm-v6 cxm-v6-lib has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-feature-grid is-layout-flow wp-block-group-is-layout-flow\">\n\n<figure class=\"wp-block-image size-full cxm-v6-inside\"><img srcset=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-inside.webp 1x\" width=\"1300\" height=\"893\" decoding=\"async\" src=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-inside.png\" alt=\"La couverture du num\u00e9ro printemps-\u00e9t\u00e9 2026 et ses guides de ville consacr\u00e9s \u00e0 Duba\u00ef et \u00e0 Copenhague\"\/><\/figure>\n\n\n<div class=\"wp-block-group cxm-v6-feature-text is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Printemps-\u00e9t\u00e9 2026<\/p>\n\n\n<h2 class=\"wp-block-heading\">Rep\u00e9rez une id\u00e9e, rapportez-la chez vous<\/h2>\n\n\n<p class=\"cxm-v6-lede wp-block-paragraph\">Le num\u00e9ro d'\u00e9t\u00e9 vagabonde. Nous avons demand\u00e9 \u00e0 notre communaut\u00e9 ce qu'elle lit cet \u00e9t\u00e9 et o\u00f9 se cache une belle exp\u00e9rience client dans sa ville, et ses r\u00e9ponses remplissent ces pages.<\/p>\n\n\n<ul class=\"wp-block-list cxm-v6-checks\">\n<li>Les vraies bonnes adresses du CX\u00a0: 16 villes, de Duba\u00ef, Copenhague et Riyad \u00e0 Nairobi, Varsovie et Melbourne, chacune pr\u00e9sent\u00e9e par un praticien qui y habite<\/li>\n\n<li>Six livres, six lectures\u00a0: Alchemy, The Culture Map, Managed by Morons, Simple Doesn't Mean Easy, Promptism et un avant-go\u00fbt de Customer Passion<\/li>\n\n<li>Ce que notre communaut\u00e9 lit cet \u00e9t\u00e9, et les podcasts CX qui m\u00e9ritent une place dans vos trajets<\/li>\n\n<li>Entretiens avec Christian Peter et Dani\u00ebl Granja Baltazar<\/li>\n<\/ul>\n\n\n<p class=\"cxm-v6-feature-meta wp-block-paragraph\">52 pages, 29 contributeurs. Le magazine est un projet de CXM Academy, et il appartient \u00e0 la communaut\u00e9 qui le fait vivre.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button cxm-v6-btn-navy\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/cxm-magazine-summer-2026\/\">Recevoir le magazine<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"the-cx-50\" class=\"wp-block-group alignfull cxm-v6 cxm-v6-lib cxm-v6-feature-flip has-soft-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-feature-grid is-layout-flow wp-block-group-is-layout-flow\">\n\n<figure class=\"wp-block-image size-full cxm-v6-inside\"><img srcset=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-cx50-inside.webp 1x\" width=\"1300\" height=\"871\" decoding=\"async\" src=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-cx50-inside.png\" alt=\"La couverture de l&#x27;\u00e9dition 2026 de The CX 50 et le portrait de Marion Boberg\"\/><\/figure>\n\n\n<div class=\"wp-block-group cxm-v6-feature-text is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Automne-hiver 2025<\/p>\n\n\n<h2 class=\"wp-block-heading\">The CX 50, \u00e9dition 2026<\/h2>\n\n\n<p class=\"cxm-v6-lede wp-block-paragraph\">The CX 50 met \u00e0 l'honneur ceux qui animent le d\u00e9bat sur l'exp\u00e9rience client\u00a0: 50 praticiens, leaders d'opinion et innovateurs qui font avancer la discipline, quelle que soit la taille de leur audience.<\/p>\n\n\n<ul class=\"wp-block-list cxm-v6-checks\">\n<li>50 portraits, avec la fa\u00e7on dont chacun envisage l'exp\u00e9rience client<\/li>\n\n<li>Des dossiers sur les donn\u00e9es synth\u00e9tiques, sur l'art de r\u00e9ussir seul aux commandes du CX, et sur ce qu'il faut faire quand les autres refusent de vous suivre<\/li>\n\n<li>Une s\u00e9lection de livres issue de l'Authors' Marketplace de CXM Academy<\/li>\n<\/ul>\n\n\n<p class=\"cxm-v6-feature-meta wp-block-paragraph\">89 pages.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button cxm-v6-btn-navy\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/the-cx-50\/\">Recevoir The CX 50<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"waitlist\" class=\"wp-block-group alignfull cxm-v6 cxm-v6-closing cxm-v6-waitlist-band has-navy-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-waitlist is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-stack is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Prochainement<\/p>\n\n\n<h2 class=\"wp-block-heading\">Recevez en avant-premi\u00e8re l'\u00e9dition 2027 de The CX 50<\/h2>\n\n\n<p class=\"cxm-v6-intro wp-block-paragraph\">Le num\u00e9ro automne-hiver 2026 du magazine, avec l'\u00e9dition 2027 de The CX 50, est en pr\u00e9paration. Inscrivez-vous sur la liste d'attente\u00a0: nous vous pr\u00e9viendrons par e-mail le jour de sa sortie.<\/p>\n\n\n<p class=\"cxm-v6-intro wp-block-paragraph\">En attendant, vous pouvez t\u00e9l\u00e9charger la liste 2026.<\/p>\n\n<\/div>\n\n\n<!-- Hub form: lead-magnet (waitlist the-cx-50-2027). Posts JSON to the Hub, the same list as the form on \/the-cx-50\/.\n     Without JavaScript the form falls back to an email to hello@cxm.academy. -->\n<div class=\"cxm-quote-card cxm-form-box\">\n<form class=\"cxm-form\" data-hub-form=\"lead-magnet\" data-hub-endpoint=\"https:\/\/hub.cxm.academy\/api\/forms\/lead-magnet\" action=\"mailto:hello@cxm.academy?subject=Waitlist%20The%20CX%2050%20for%202027\" method=\"post\" enctype=\"text\/plain\" novalidate>\n<input type=\"hidden\" name=\"source_page\" value=\"the-cx-50-2027\">\n<div class=\"cxm-field\"><label for=\"cxm-mgw-name\">Pr\u00e9nom et nom<\/label><input id=\"cxm-mgw-name\" name=\"name\" type=\"text\" autocomplete=\"name\" required><\/div>\n<div class=\"cxm-field\"><label for=\"cxm-mgw-email\">E-mail professionnel<\/label><input id=\"cxm-mgw-email\" name=\"email\" type=\"email\" autocomplete=\"email\" required><\/div>\n<div class=\"cxm-hp\" aria-hidden=\"true\"><label for=\"cxm-mgw-website\">Laissez ce champ vide<\/label><input id=\"cxm-mgw-website\" name=\"website\" type=\"text\" tabindex=\"-1\" autocomplete=\"off\"><\/div>\n<label class=\"cxm-check\"><input type=\"checkbox\" name=\"consent_newsletter\" value=\"yes\" data-consent=\"newsletter\"><span>Je souhaite recevoir la newsletter de CXM Academy (facultatif).<\/span><\/label>\n<button class=\"wp-element-button\" type=\"submit\">Rejoindre la liste d'attente<\/button>\n<p class=\"cxm-form-note\">Vos coordonn\u00e9es sont transmises \u00e0 notre CRM et utilis\u00e9es uniquement pour cette demande. Consultez notre <a href=\"\/privacy\/\">politique de confidentialit\u00e9<\/a>.<\/p>\n<p class=\"cxm-form-error\" role=\"alert\" hidden>L'envoi n'a pas fonctionn\u00e9. R\u00e9essayez, ou \u00e9crivez \u00e0 <a href=\"mailto:hello@cxm.academy\">hello@cxm.academy<\/a>.<\/p>\n<\/form>\n<div class=\"cxm-success\" role=\"status\">\n<h3>C'est not\u00e9\u00a0!<\/h3>\n<p>Nous enverrons un e-mail \u00e0 <b class=\"js-email\">votre adresse<\/b> d\u00e8s la sortie de l'\u00e9dition 2027 de The CX 50.<\/p>\n<\/div>\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group alignfull cxm-v6 cxm-v6-between has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-head cxm-v6-head-center is-layout-flow wp-block-group-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Entre deux num\u00e9ros<\/h3>\n\n\n<p class=\"cxm-v6-intro wp-block-paragraph\">Notre newsletter vous apporte nos derniers articles, nos \u00e9tudes et l'actualit\u00e9 de nos formations, directement dans votre bo\u00eete mail. <a href=\"\/fr-fr\/blog\/#newsletter\">Recevoir la newsletter<\/a>.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Accueil Magazine et The CX 50 Biblioth\u00e8que gratuite CXM Academy Magazine et The CX 50 Un magazine gratuit, par et pour ceux qui travaillent dans l'exp\u00e9rience client, publi\u00e9 deux fois par an. Des guides de villes, des s\u00e9lections de livres, des interviews et des podcasts recommand\u00e9s par des praticiens, et dans chaque num\u00e9ro automne-hiver, The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-wide","meta":{"cxm_tkey":"","footnotes":""},"class_list":["post-74","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/pages\/74","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/comments?post=74"}],"version-history":[{"count":1,"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/pages\/74\/revisions"}],"predecessor-version":[{"id":95,"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/pages\/74\/revisions\/95"}],"wp:attachment":[{"href":"https:\/\/www.cxm.academy\/fr-fr\/wp-json\/wp\/v2\/media?parent=74"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}