{"id":97,"date":"2026-10-29T18:09:01","date_gmt":"2026-10-29T17:09:01","guid":{"rendered":"https:\/\/new.cxm.academy\/en-ae\/magazine\/"},"modified":"2026-11-01T01:00:16","modified_gmt":"2026-11-01T00:00:16","slug":"magazine","status":"publish","type":"page","link":"https:\/\/www.cxm.academy\/en-ae\/magazine\/","title":{"rendered":"Magazine and The CX 50"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull cxm-v6 cxm-v6-hero cxm-v6-hero-product has-soft-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-hero-grid is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-hero-text is-layout-flow wp-block-group-is-layout-flow\">\n\n<nav class=\"wp-block-group cxm-crumbs is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"wp-block-paragraph\"><a href=\"\/en-ae\/\">Home<\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\">Magazine and The CX 50<\/p>\n\n<\/nav>\n\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Free library<\/p>\n\n\n<h1 class=\"wp-block-heading cxm-v6-h1\">CXM Academy Magazine and The CX 50<\/h1>\n\n\n<p class=\"cxm-v6-lede wp-block-paragraph\">A free magazine by and for people who work in customer experience, twice a year. City guides, book picks, interviews and podcast picks from practitioners, and every Fall-Winter issue carries The CX 50.<\/p>\n\n\n<p class=\"cxm-v6-price-line wp-block-paragraph\">Free: leave your work email and we send you the PDF.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button cxm-v6-btn-navy\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/cxm-magazine-summer-2026\/\">Get the latest issue<\/a><\/div>\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/the-cx-50\/\">Get The CX 50<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full cxm-v6-hero-art\"><img srcset=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-covers.webp 1x\" width=\"1200\" height=\"1037\" decoding=\"async\" src=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-covers.png\" alt=\"Covers of CXM Academy Magazine, Spring-Summer 2026, and The CX 50 for 2026\"\/><\/figure>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"latest\" class=\"wp-block-group alignfull cxm-v6 cxm-v6-lib has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-feature-grid is-layout-flow wp-block-group-is-layout-flow\">\n\n<figure class=\"wp-block-image size-full cxm-v6-inside\"><img srcset=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-inside.webp 1x\" width=\"1300\" height=\"893\" decoding=\"async\" src=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-mag-inside.png\" alt=\"The cover of the Spring-Summer 2026 issue and its city guides to Dubai and Copenhagen\"\/><\/figure>\n\n\n<div class=\"wp-block-group cxm-v6-feature-text is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Spring-Summer 2026<\/p>\n\n\n<h2 class=\"wp-block-heading\">Notice one thing, bring it home<\/h2>\n\n\n<p class=\"cxm-v6-lede wp-block-paragraph\">The summer issue wanders. We asked the community what they are reading this summer and where good customer experience hides in their hometown, and their answers fill these pages.<\/p>\n\n\n<ul class=\"wp-block-list cxm-v6-checks\">\n<li>Where good CX actually lives: 16 cities, from Dubai, Copenhagen and Riyadh to Nairobi, Warsaw and Melbourne, each told by a practitioner who lives there<\/li>\n\n<li>Six books, six reads: Alchemy, The Culture Map, Managed by Morons, Simple Doesn't Mean Easy, Promptism and a first look at Customer Passion<\/li>\n\n<li>What the community is reading this summer, and the CX podcasts worth your commute<\/li>\n\n<li>Conversations with Christian Peter and Dani\u00ebl Granja Baltazar<\/li>\n<\/ul>\n\n\n<p class=\"cxm-v6-feature-meta wp-block-paragraph\">52 pages, 29 contributors. The magazine is a CXM Academy project, and it belongs to the community that fills it.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button cxm-v6-btn-navy\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/cxm-magazine-summer-2026\/\">Get the magazine<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"the-cx-50\" class=\"wp-block-group alignfull cxm-v6 cxm-v6-lib cxm-v6-feature-flip has-soft-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-feature-grid is-layout-flow wp-block-group-is-layout-flow\">\n\n<figure class=\"wp-block-image size-full cxm-v6-inside\"><img srcset=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-cx50-inside.webp 1x\" width=\"1300\" height=\"871\" decoding=\"async\" src=\"\/wp-content\/themes\/cxm-academy\/assets\/images\/v6-cx50-inside.png\" alt=\"The cover of The CX 50 for 2026 and the profile of Marion Boberg\"\/><\/figure>\n\n\n<div class=\"wp-block-group cxm-v6-feature-text is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Fall-Winter 2025<\/p>\n\n\n<h2 class=\"wp-block-heading\">The CX 50 for 2026<\/h2>\n\n\n<p class=\"cxm-v6-lede wp-block-paragraph\">The CX 50 celebrates the people who drive the conversation in customer experience: 50 practitioners, thought leaders and innovators who push the field forward, whatever the size of their audience.<\/p>\n\n\n<ul class=\"wp-block-list cxm-v6-checks\">\n<li>50 profiles, with how each of them thinks about customer experience<\/li>\n\n<li>Features on synthetic data, thriving as a one-person CX team, and what to do when people won't come with you<\/li>\n\n<li>Book picks from the CXM Academy Authors' Marketplace<\/li>\n<\/ul>\n\n\n<p class=\"cxm-v6-feature-meta wp-block-paragraph\">89 pages.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button cxm-v6-btn-navy\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/the-cx-50\/\">Get The CX 50<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section id=\"waitlist\" class=\"wp-block-group alignfull cxm-v6 cxm-v6-closing cxm-v6-waitlist-band has-navy-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-waitlist is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-stack is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"cxm-v6-eyebrow wp-block-paragraph\">Coming next<\/p>\n\n\n<h2 class=\"wp-block-heading\">Be the first to get The CX 50 for 2027<\/h2>\n\n\n<p class=\"cxm-v6-intro wp-block-paragraph\">The Fall-Winter 2026 issue of the magazine, with The CX 50 for 2027, is in the works. Join the waitlist and we email you the day it comes out.<\/p>\n\n\n<p class=\"cxm-v6-intro wp-block-paragraph\">Until then, the 2026 list is yours to download.<\/p>\n\n<\/div>\n\n\n<!-- Hub form: lead-magnet (waitlist the-cx-50-2027). Posts JSON to the Hub, the same list as the form on \/the-cx-50\/.\n     Without JavaScript the form falls back to an email to hello@cxm.academy. -->\n<div class=\"cxm-quote-card cxm-form-box\">\n<form class=\"cxm-form\" data-hub-form=\"lead-magnet\" data-hub-endpoint=\"https:\/\/hub.cxm.academy\/api\/forms\/lead-magnet\" action=\"mailto:hello@cxm.academy?subject=Waitlist%20The%20CX%2050%20for%202027\" method=\"post\" enctype=\"text\/plain\" novalidate>\n<input type=\"hidden\" name=\"source_page\" value=\"the-cx-50-2027\">\n<div class=\"cxm-field\"><label for=\"cxm-mgw-name\">Full name<\/label><input id=\"cxm-mgw-name\" name=\"name\" type=\"text\" autocomplete=\"name\" required><\/div>\n<div class=\"cxm-field\"><label for=\"cxm-mgw-email\">Work email<\/label><input id=\"cxm-mgw-email\" name=\"email\" type=\"email\" autocomplete=\"email\" required><\/div>\n<div class=\"cxm-hp\" aria-hidden=\"true\"><label for=\"cxm-mgw-website\">Leave this field empty<\/label><input id=\"cxm-mgw-website\" name=\"website\" type=\"text\" tabindex=\"-1\" autocomplete=\"off\"><\/div>\n<label class=\"cxm-check\"><input type=\"checkbox\" name=\"consent_newsletter\" value=\"yes\" data-consent=\"newsletter\"><span>Send me the CXM Academy newsletter. Optional.<\/span><\/label>\n<button class=\"wp-element-button\" type=\"submit\">Join the waitlist<\/button>\n<p class=\"cxm-form-note\">Your details go to our CRM and are used only for this request. See our <a href=\"\/privacy\/\">privacy policy<\/a>.<\/p>\n<p class=\"cxm-form-error\" role=\"alert\" hidden>We could not send this just now. Please try again, or email <a href=\"mailto:hello@cxm.academy\">hello@cxm.academy<\/a>.<\/p>\n<\/form>\n<div class=\"cxm-success\" role=\"status\">\n<h3>You are on the list<\/h3>\n<p>We email <b class=\"js-email\">you<\/b> as soon as The CX 50 for 2027 is out.<\/p>\n<\/div>\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n\n<section class=\"wp-block-group alignfull cxm-v6 cxm-v6-between has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group alignwide cxm-wrap is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group cxm-v6-head cxm-v6-head-center is-layout-flow wp-block-group-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Between issues<\/h3>\n\n\n<p class=\"cxm-v6-intro wp-block-paragraph\">Our newsletter brings new articles, research and course updates to your inbox. <a href=\"\/en-ae\/blog\/#newsletter\">Get the newsletter<\/a>.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Home Magazine and The CX 50 Free library CXM Academy Magazine and The CX 50 A free magazine by and for people who work in customer experience, twice a year. City guides, book picks, interviews and podcast picks from practitioners, and every Fall-Winter issue carries The CX 50. Free: leave your work email and we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-wide","meta":{"cxm_tkey":"","footnotes":""},"class_list":["post-97","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/pages\/97","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/comments?post=97"}],"version-history":[{"count":1,"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/pages\/97\/revisions"}],"predecessor-version":[{"id":119,"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/pages\/97\/revisions\/119"}],"wp:attachment":[{"href":"https:\/\/www.cxm.academy\/en-ae\/wp-json\/wp\/v2\/media?parent=97"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}